PromoSkill Digital Marketing

Refunds Policy

Refund Policy

PromoSkill Refund Policy

At PromoSkill, we strive to ensure that our digital marketing education services provide the best possible value to our customers. However, we understand that there may be situations where a refund may be necessary. Please read our refund policy below for more details.

1. Eligibility for Refunds

Refunds will be issued under the following conditions:

  • If you purchased a course or service and it is found to be defective or unavailable due to technical issues beyond your control.
  • If you requested a refund within 14 days of your purchase and have not accessed or completed the course content. (Proof may be required.)
  • If the course or service was misrepresented or failed to meet the description provided at the time of purchase.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If you have already accessed or completed the course content, including any downloadable materials, after purchase.
  • If you have purchased the course or service as part of a promotion, discount, or bundle, and the conditions of that promotion specifically exclude refunds.
  • If you request a refund outside the 14-day refund period, unless the service has failed to meet the stated requirements.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team by sending an email to [email protected]. In your refund request, include:

  • Your order details (receipt or confirmation email).
  • The reason for your refund request.
  • Any supporting evidence or documentation (if applicable).

Please allow up to 10 business days for us to review and process your refund request.

4. Processing Refunds

Once your refund request is approved, we will initiate the refund to the original payment method. The time it takes for the refund to be processed will depend on your payment method and the policies of your bank or payment provider.

5. Modifications to the Refund Policy

PromoSkill reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be communicated to you through our website. Please check back regularly for any updates.

6. Contact Us

If you have any questions or concerns regarding our refund policy or your purchase, please do not hesitate to contact us.

Email: [email protected]